Cancellation Policy
At Pur Bliss Med Spa, we understand that unforeseen circumstances may occasionally prevent you from attending a scheduled appointment. To ensure fairness and optimal access to our services for all clients, we have established the following cancellation policy:
24-Hour Notice Requirement: We require a minimum of 24 hours notice for the cancellation of an appointment. This allows us the opportunity to offer the appointment slot to clients on the waitlist.
Cancellation Fee: If an appointment is canceled with less than 24 hours' notice, a cancellation fee of $50 may be charged.
No-Show Policy: In the event that a client fails to show up for their scheduled appointment without prior notification (no-show), a fee of $50 may be charged.
Notification Method: To cancel or reschedule an appointment, please contact us via phone/voicemail at 630-513-6000 or email Info@purblissmedspa.com.
Exceptions: We may waive the cancellation fees at our discretion in cases of emergency or serious unforeseen circumstances. Please contact us to discuss your specific situation.
Payment of Fees: Any applicable cancellation or no-show fees may be charged to the payment method on file or will be required to be paid prior to your next appointment.
We appreciate your understanding and cooperation with our policy. This ensures that we can continue providing the highest standard of services to all our clients. If you have any questions or concerns about this policy, please feel free to contact us.